Posted on Jamf helps organizations succeed with Apple. I just had the same issue. However when I do search on the internet I get this is something to do with the "maxHttpHeaderSize" as I am using the server as Apache Tomcat. We're here for you. This error can occur when a SCEP (Simple Certificate Enrollment Protocol) connection is interrupted when DEP enrolling. provided; every potential issue may involve several factors not detailed in the conversations Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. Find centralized, trusted content and collaborate around the technologies you use most. I had to create a new config profile in JAMF using 2048 bits and upload that to the profile install. Login to https://testflightapp.com/m/login on Mobile Safari. Not sure if this is coming from Apple's end, or JAMF. One of my user is having trouble installing the TestFlight App (not Apple's TestFlight). JAMF creates a partial device record each time. we tried it on a normal home as well as corporate wi-fi,cellular only but still did not work, i verified it, it is registered, All the users are getting this issue. One possibility is that we'd previously used TestFlight a long time ago, there may have been a profile from the prior installation present. To start the conversation again, simply 05:37 AM. We don't use a SCEP server. This is happening on one out of our 650-ish devices in the JSS. Not the answer you're looking for? Frustrating as H**k. Jamf helps organizations succeed with Apple. In the United States, must state courts follow rulings by federal courts of appeals? 06-26-2015 08-18-2014 This site contains User Content submitted by Jamf Nation community members. Should teachers encourage good students to help weaker ones? Posted on Connect and share knowledge within a single location that is structured and easy to search. The SCEP server returned an invalid response", the issue occurs both on Wi-Fi and mobile network. how to fix ipad , it updated to ios 15.2.1 now says profile installation failed the scep server returned an invalid response . any proposed solutions on the community forums. 3) Check if a non-DEP iOS enrollment works on the same WiFi network. Can you check the device UUID, MAC address or other unique identifier against the SCEP server logs? Enter the following properties: Platform: Choose the platform of your devices. dunking23, User profile for user: He told me that he has no profile installed in his profiles and after following the steps, he still encounter the same error. If so, have you tried getting in touch with the administrator yet? 09-04-2015 As we have 400+ devices already distributed to users across EU we do not want to wipe them one by one. I did come across this but it was on a Symantec forum: Increase the maximum query request size on the server. Same issue. Apple disclaims any and all liability for the acts, If the device is an iPod, just wait until you get home, hopefully your home wifi is different from your work wifi. 11:36 AM. Here's how: We hope this information is useful. The issue was the firewall at work! 08:45 AM. Posted on 1 - Delete TestFlight Web Clip or icon from home screen. You still need to have the profile installed on your device to be able to run/install the app. 10:28 AM. ", I advise him to follow the steps listed here: In the PKI operation I get "The SCEP server returned an invalid response" which I believe is due to wrong response I sent to device upon PKIOperation. Recipient MUST be the cert that signed the request: p7Message.certificates[0]; SCEP defines some Authenticated attributes that MUST be present. The SCEP server returned an invalid response." Having googled the error, I can see search results relating to other MDMs (Citrix XenMobile, SAP Afaria, Symantec MDM, JAMF, BES, Cisco Meraki, Novell and a number of others) so it doesn't seem to be an Intune specific error. Apple may provide or recommend responses as a possible solution based on the information Getting the following error on one of my DEP setup iPads: SCEP server returned an invalid response. I'm seeing this on ONE device. ask a new question. Apple may provide or recommend responses as a possible solution based on the information 1,712 other devices not having any trouble with DEP. Profile installation failed - The SCEP server returned an invalid response There are multiple reasons for this error, like wrong timezone settings on a device or some WiFi network issue. Has anyone run into this before? Even though it might answer the question, adding the relevant content here allows for a quicker overview of the answer and also, handles the event that the link disappears. Tapping cancel results in the profile not being installed, which prevents installations. 09-28-2015 From there, check to see if restarting the device helps. 08:03 AM. Hopefully this works for you too. If you are seeing this issue on many devices, suggests a network issue If you are seeing this issue on one or two devices, suggests a device issue Solutions Network Disconnect vertical tab connector from PCB, Irreducible representations of a product of two groups. All content on Jamf Nation is for informational purposes only. Why is there an extra peak in the Lomb-Scargle periodogram? 1 Kudo Share Reply At that point I tried to re-register through the setup assistant (received the same error) and the removed the device from the JSS and still received the message. US Desc: The SCEP server returned an invalid response. We do not currently allow content pasted from ChatGPT on Stack Overflow; read our policy here. Hope that helps! Posted on Profile Installation Failed. This site contains user submitted content, comments and opinions and is for informational purposes After going to testflightapp.com again, the device was already connected an everything worked. Has anyone run into this before? The website for external IP's and Ports are: Permitting Inbound/Outbound Traffic with Jamf Cloud - Technical Articles | Jamf 09-28-2015 Is that correct? i am having the same issue on iPhone 5s and iOS 8.1.1 and my network is fineno firewallsanswer from TestFlight is bogus! CGAC2022 Day 10: Help Santa sort presents! Impact should have lasted 1-2 hours on Wednesday September 22. Solution 1) Check if the MDM SSL certificate is publicly trusted by iOS. 07-01-2021 The SCEP server returned an invalid response", the issue occurs both on Wi-Fi and mobile network. Posted on Testflight Profile Installation Failed, the SCEP server return an invalid response, http://help.testflightapp.com/customer/portal/articles/402816-registration-issues. Is Kris Kringle from Miracle on 34th Street meant to be the real Santa? 11:41 AM, I get this once and a while, sometimes I can never resolve it. 09-04-2015 I saw a SCEP error on automated enrollment happen because a user had 2 user records in Jamf Pro with the same username. 08-08-2014 iPAD DEP Configuration Issue - SCEP Server Returned an Invalid Response brandtc New Contributor II Options Posted on 08-08-2014 10:28 AM Getting the following error on one of my DEP setup iPads: SCEP server returned an invalid response. iPAD DEP Configuration Issue - SCEP Server Returned an Invalid Response. Received a 'behavior reminder' from manager. 1 for acquiring the UDID and other is to put up a short cut on home screen, i guess this has nothing to do with the app installation, if it is enterprise adhoc then there is no need to know the UDID if it is adhoc on a personal program then we need udid, i guess that is also getting fulfilled by hitting candle as @stcharchar mentioned in the answer. Not sure if it was just me or something she sent to the whole team, confusion between a half wave and a centre tapped full wave rectifier, FFmpeg incorrect colourspace with hardcoded subtitles. If the iPad isn't owned by a company or institution, try ruling out a network connectivity issue. 09-25-2020 Not sure if this is coming from Apple's end, or JAMF. For SCEP server we use MSCEP in Windows Server 2008. This site contains User Content submitted by Jamf Nation community members. When this has happened none of my users were able to download and this error shows up. Thanks @JayDuff, that did it for us when I ran into the same problem today! Double check your provisioning profile entry of his UDID and if it is incorrect change it to the correct one. You do not have permission to remove this product association. We just had this happen on one device. My Org is having this same issue as well and it seems to have started early to mid last week with roughly 10% maybe a little more failing with the error, "Profile Installation Failed The SCEP server returned an invalid response", when trying to download the initial management profile. 10-23-2015 Want to add that the user was able to install the app successfully without me doing anything, might be a problem with testflight's backend. Below are the Afaria Log, Please help to get resolve this issue. The SCEP server returned an invalid response. What do you mean by "I had to create a new config profile in JAMF using 2048 bits and upload that to the profile install."? Thank you for posting in the Apple Support Communities and for reviewing the related article linked above. The Testflight-App from the AppStore won't install, saying iOS 8 is required (although we have other iPads with iOS 7.x running the app). A forum where Apple customers help each other with their products. Learn about Jamf. Radial velocity of host stars and exoplanets. I have 1 iPad that is enrolled in DEP and when it starts up it goes through the process to enroll in Casper but stops with an error: SCEP Server Returned an Invalid Response. By enabling IT to empower end users, we bring the legendary Apple experience to businesses, education and government organizations. Posted on 3 - Important (Go to Safari in settings and Clear History and Website Data). I'm activating iOS DEP devices and I am receiving an error "Profile Installation Failed. SCEP Server Returned an Invalid Response Options SCEP Server Returned an Invalid Response msnowdon Contributor Options Posted on 06-26-2015 05:03 AM I have 1 iPad that is enrolled in DEP and when it starts up it goes through the process to enroll in Casper but stops with an error: SCEP Server Returned an Invalid Response. Although I increase that since still it does not get . provided; every potential issue may involve several factors not detailed in the conversations Also updated the OS a bit. Restart device (hard reset) and it seemed to work? This might sound simple, but it can resolve some unique issues. ask a new question. message. Erin_B11, call ". Yeah this is the work around i am managing with but the problem is i want to completely avoid this as it is bad user experience :(. 08-14-2014 How can we get more details? The only thing you accomplish here is being able to see the apps you have access to, which is nice i guess but still unusable. This worked for us - even though we had the error it did install the profile successfully. 10:34 AM. only. Any devices currently stuck on the iOS/macOS setup assistant "Remote Management" screen will likely need to be factory reset, so the device can pull down a new configuration again. SCEP certificate profiles are supported for Windows Enterprise multi-session remote desktops. Site design / logo 2022 Stack Exchange Inc; user contributions licensed under CC BY-SA. The SCEP server returned an invalid response, User profile for user: may be server side stuff :(. I finally got my testers to get past this SCEP error. Doing a DFU reset worked for us too :) Thx !!! Looks like no ones replied in a while. profile installation failed the scep server returned an invalid response I sign out from my apple account and iphone 6s restart at starting point it asks Apps & Data options and i select start as new user and this error comes profile installation failed the scep server returned an invalid response i stuck here from 2 days :' ( iPhone 6s I'm sticking this here for future reference when it happens to me again. Hello We are trying to enroll iPhone 3GS device with iOS 4.1 to be used with MDM. Basically has you create an AzureADProxy App in your intranet, which installs on a server, create an externally facing website in AzureAD as the Proxy, then use JAMF to point to that website. How could my characters be tricked into thinking they are on Mars? All postings and use of the content on this site are subject to the. A link like this is not generally good practice. 09-25-2017 2) Full wipe the iOS device or try another unopened iOS DEP device out of box. Jamf is not responsible for, nor assumes any liability for any User Content or other third-party content appearing on Jamf Nation. ): Overview of problems in original code:. Counterexamples to differentiation under integral sign, revisited. 05:53 AM. https://twitter.com/testflightapp/status/389838663494156290. 05:03 AM. omissions and conduct of any third parties in connection with or related to your use of the site. Information and posts may be out of date when you view them. Did some searching and it seems like it happens to other MDMs as well but Im not sure how to correct it. 10:45 AM. Learn about Jamf. Important Concepts Before using the instructions in this guide, make sure you are familiar with the following Jamf Pro -related concepts: Public Key Infrastructure When certificates are distributed using the SCEP protocol, traffic goes directly to Venafi TPP. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Good luck! Install a configuration profile on your iPhone or iPad. Failed to update Apple DEP view Zorn's lemma: old friend or historical relic? 07:54 AM, In JSS, "Mobile Devices" tab --> "Configuration Profiles" left menu --> "Options" tab --> "SCEP" --> "Configure" --> "Key Size" must be set to 2048 bits, Posted on Ready to optimize your JavaScript with Rust? The SCEP server returned an invalid response." Having googled the error, I can see search results relating to other MDMs (Citrix XenMobile, SAP Afaria, Symantec MDM, JAMF, BES, Cisco Meraki, Novell and a number of others) so it doesn't seem to be an Intune specific error. LuiVuittonGB, call You do not have permission to remove this product association. Kind regards. 1-800-MY-APPLE, or, https://support.citrix.com/article/CTX206952, Sales and Looks like no ones replied in a while. All postings and use of the content on this site are subject to the. This also happened to me this morning. If the device has an internet service plan, disable the Wifi and try using the internet service instead. Posted on Jamf does not review User Content submitted by members or other third parties before it is posted. This is also a common issue when you didn't register his UDID correct on the provisioning profile on developer.apple.com. After communication between Jamf Pro and Venafi TPP has been established, you can use Jamf Pro to distribute certificates with Venafi as the certificate authority (CA) to computers and mobile devices in your environment using configuration profiles. Is anyone able to explain why this is happening and if there is another solution? Deleting one of the user records resolved the problem. Have tried different and new Prestage Enrollments. I at a lost as to what to do now and any advise will be appreciated. 11-20-2015 These are straight out of the box devices, I did some digging and I found this article https://support.citrix.com/article/CTX206952 , I followed step 2 which is a full OS wipe and I was able to successfully activate the device. i cant use ipad says scep server invalid response cant open anything on it, User profile for user: This has happened to me twice. These are straight out of the box devices, I did some digging and I found this article https://support.citrix.com/article/CTX206952 , I followed step 2 which is a full OS wipe and I was able to successfully activate the device. only. A forum where Apple customers help each other with their products. We just plugged it into a MBPro > opened iTunes > and reset the iPad. The device in question restarted while doing the configuration. Build, export and upload your app again and it should be fine. As soon as this happened it was noticed by our developers and quickly resolved. 1-800-MY-APPLE, or, How to back up your iPhone, iPad, and iPod touch, Sales and Refunds. We just saw this yesterday. I solved this issue by clearing Safari's cookies and data (Settings -> Safari -> Clear Cache) and then restarting the device. 08:35 AM. 02:17 PM. 09:29 AM. Open the iOS Settings app, select Safari then tap on "Clear History and Website Data", Open the Safari app and go to testflightapp.com, On the "Connect this device by installing profile" screen, tap the green button "Connect Device", Tap "Install" on the "Install Profile" screen, If you have an unlock passcode on your device, you may be will be prompted to enter it, Tap "Cancel" on the "Install Profile" screen, You should then be redirected to TestFlight in Safari with the "Device successfully connected!" I rebooted the device and issue still there. How is this a workaround? Try using another wifi/cellular network. Why does Cauchy's equation for refractive index contain only even power terms? Hi, I'm unable to enroll IOS device getting error the scep server returned an invalid response. This doesn't work for me. Refunds. I had the user turn off Wifi and just connect on the cellular network. Jamf Pro 10.24.2. All content on Jamf Nation is for informational purposes only. This site contains user submitted content, comments and opinions and is for informational purposes Did anyone ever find a solution to this? Browse other questions tagged, Where developers & technologists share private knowledge with coworkers, Reach developers & technologists worldwide. By enabling IT to empower end users, we bring the legendary Apple experience to businesses, education and government organizations. Strong firewalls or proxies can also cause this error. Jamf does not review User Content submitted by members or other third parties before it is posted. Jamf is not responsible for, nor assumes any liability for any User Content or other third-party content appearing on Jamf Nation. The need for that certificate to get installed is for two purposes. We just ran into that this morning. It worked fine for her then. 1 for acquiring the UDID and other is to put up a short cut on home screen, i guess this has nothing to do with the app installation, if it is enterprise adhoc then there is no need to know the UDID if it is adhoc on a personal program then we need udid, i guess that is also getting fulfilled by hitting candle as @stcharchar . Posted on Does a 120cc engine burn 120cc of fuel a minute? Is this something others have come across and did you fix it? Select and go to Devices > Configuration profiles > Create profile. Microsoft SCEP Implementation Whitepaper - Free download as Word Doc (.doc), PDF File (.pdf), Text File (.txt) or read online for free. Not good. Looks like it's often caused by firewall rules. Is this something others have come across and did you fix it? To clarify, it sounds like this device is managed by an institution, or otherwise has a Mobile Device Management profile installed. Posted on captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of The username to use to log in to the SCEP Admin page DOMAINSCEPAdminUsername Password The password to use to log in to the SCEP Admin page SCEPAdminUsername_Password Verify Password SCEPAdminUsername_Password Key Size Key size in bits 2048 Use as digital signature Checked Use for key encipherment Checked Fingerprint To start the conversation again, simply Apple disclaims any and all liability for the acts, To subscribe to this RSS feed, copy and paste this URL into your RSS reader. 08-08-2014 Did neanderthals need vitamin C from the diet? Posted on Posted on I just had it happen with an iPad Pro. Refer to https://support.apple.com/en-us/HT204132 for more information. We didn't need to clear the Safari history. Can you try connecting to another Wifi connection, maybe at another location or at a cafe? The need for that certificate to get installed is for two purposes. Sometimes I have selected to build the program under "iOS Device" instead of my actual "iPhone" device. I believe it was the reset that resolved the issue. Information and posts may be out of date when you view them. Help us identify new roles for community members, Proposing a Community-Specific Closure Reason for non-English content, "The SCEP server configuration is not supported" when trying to use TestFlight, Can't install TestFlight web clip profile, Building and testing multiple apps - trying to understand appID's and profiles, Provisioning Profiles Can Be Installed Using MDM, Device is shown in the anonymous list and Not included list both, AdHoc build install fails via both testflight & iTunes, iOS MDM Enrollment SCEP Specification and PKIOperation and operation=PKIOperation &message=MMIC, Ionic.io 2, Apple Application Loader, Missing Code-Signing Certificate, Xcode 10: A valid provisioning profile for this executable was not found, Exchange operator with position and momentum. Posted on Hey Randy - we ended up doing a DFU reset and that got it. The "invalid response"-error occured when logging into testflightapp.com on the device and trying to register it as proposed in testflightapp.com's Help section. Create a SCEP certificate profile Sign in to the Microsoft Endpoint Manager admin center. Finally got this working (and on to the next SCEP related headache! Aug 1 09:00:56 TheVilain profiled[11158] : (Error) MC: Cannot retrieve SCEP identity: NSError: Desc : Le serveur SCEP a renvoy une rponse non valide. rev2022.12.11.43106. I can't imagine this being a problem in the JSS. DFU wiped at least 4 times now. We can't get over "Enrolling Certificate" step because it always fails with message "The SCEP server returned an invalid response.". He encountered the error: "Profile Installation Failed, the SCEP server return an invalid response. This is the reply from testflight support in case anyone else find it helpful "This problem usually occurs when the device is experiencing network connection issues. I delete it before going through the process again. For instance, are you able to connect the device to either cellular data or to another reliable Wi-Fi network to see if the message reappears? Solution: Reboot the device or, if that doesn't help, do the DFU restore for the device. omissions and conduct of any third parties in connection with or related to your use of the site. any proposed solutions on the community forums. http://help.testflightapp.com/customer/portal/articles/402816-registration-issues. how can i fix this cant goto setting or anything, Jan 30, 2022 12:14 PM in response to dunking23. Posted on This allows Jamf Pro to communicate with the SCEP server to obtain certificates and install them directly on devices in your environment. 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