I'm sure this business will fail within a year because they spent money to buy other platforms (RIP Genbook) and are hemorrhaging customers and seem universally loathed. Shame! I'm just astounded that a company, who is there to help people like me run a business, which is my livelihood, would completely drop the ball and LITERALLY SHUT DOWN THEIR PHONE SUPPORT. Booksy Biz has fraudulently high jacked and refused to remove a previous hairstyles, Stephanie king of whom has intercepted, high jacked my financial, websites, phone,emails. Under the CARD act lifebooker must issue a credit for services being rendered. Many features did not work like they described. Not only is the site/app loaded with bugs but the company basically stole from me. By Phone. The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). You just choose not to buy it. Website, https://booksy.com/biz/en-us/privacy-policy-terms-of-use.html. I can contact him any time with questions or problems and he gets back to me or sorts it out as soon as possible and makes it so easy. Please reply to the information request email with the number you are getting these messages.Once we have a response I can get this investigated further.- Taz, Booksy UK. Cancel a subscription / trial at anytime by blocking the site or app on your Justuseapp Card. NOTE: If the links below doesn't work for you, Please go directly to the Homepage of SensiSoft. No one ever came to the appt, and forget about a return phone call. Phone. Cons: BBB Business Profiles may not be reproduced for sales or promotional purposes. !, Business not showing up for clients when they follow link. Booksy makes it easy to book all of the services you love, from the palm of your hand. I sent out a email &called them they couldt rectify the situation request for a supervisor which he couldn't understand the severity of this situation booksy has now contacted me to inform me that my account is a trial base and that my monthly services is now going up going up i was never was I informed of how much this service was costing and they informed me that transferring from genbook 2 booksy that everything will stay the same my prices and everything. It takes many more keystrokes to enter or look at any information. The transition and support has been horrible. The first was to gather information concerning my 'account', which I informed them I don't have an account with them. Once youve found a business that caught your eye, you can conveniently book an appointment with them, 24/7! But Booksy isnt just for customers like yourself - the system is also used by the service providers, which helps them run and manage their business more effectively. We had some extra times open up for 8/20/22. There are laws for quite time and a company can only sent SMS messages during certain time and Booksy needs to be fined and compensate their clients. Booksy International sp. TLDR: got spammed with calls from this company until I answered and then they wanted me to pay them $5 for doing nothing and I hung up. I was just stuck with no answers, when trying to run my business. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. We use cookies for analytics, personalization, and ads. Even my address was changed! I bought several certificates through Lifebooker and was never notified that they were shutting down. UGH! Last. In any case, I notified the person I was trying to do business with by calling to book an appointment. Booksy bought the company that we were using and completely replaced their booking site and software with their own, drastically inferior platform. 12 years with Genbook with no issues, now there is nothing but problems with Booksy! But I decided to give it a try. now they're retaliating because they fail to be top of They're business. Thank you for taking the time to share your experience!-Tariq, Booksy UK, I have been using Bookdy for 4 years now and i love the simplicity of the app makes it so easy for clients to book appointments and keeps their information for ease of future bookings, this app has given me bk hours of my evenings i used to spend booking clients in all the back n forth with msgs so much less stress 10. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Head to Business Settings in the Booksy Bizapp and select Services Setup. Click on Services & Combos Services. Select an existing service to edit, or Add a Service. Under Duration/Pricing in the General heading, click + Add Service Variant. Add a description to each one of the Service Variants. It doesn't matter if you click "Confirm" because you will keep getting the error message. Booksy for Customers: One app for you, another for your clients. After explaining that I did not want ads posted anywhere or for random people to be able to get my contact information I apologized and said I had downloaded the wrong type of app for what I need with my business and I wanted to delete my account. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. Need appointment booking for a beard trim, an eyebrow wax, or a deep tissue massage? Full Name*. Freebooksy is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. It goes against our guidelines to offer incentives for reviews. The site is so clunky that even after signing up, I was unable to actually confirm my appointment because it won't show where I am supposed to consent to a number of things, including personal data processing. I've followed their instructions on requesting a removal of my phone number from their database, but they continue to send text messages regardless. Booksy is the leading beauty marketplace for finding, scheduling and managing appointments, anchored by a SaaS app for business management. Underneath Booksys "Prohibited Uses of the Services" in section 2.8 it is evident that the following subsections are in direct violation of your policy: They said will now be looking at using a different platform because I was the second client to inform them of problems using Booksy to make an appointment. Booksi.com | All Rights Reserved So, if you care about installing Booksy and book local beauty appointments online 24/7, don't leave your eyes. They completely and I mean COMPLETELY shut down their phone support. Very profesional and the communication within us is too 10.I highly recommend this app if you hacer started your business, Booksy make life easy and organice our time. This is not the first time I receive these types of text messages. i tried customer service phone number and it inactive. When I did need to ask for a refund because I couldn't get an appointment using a Loot certificate, they put the money back in my account even though the 24-hour refund period had passed. After years of use my beloved Genbook calendar system was bought out by a marketing system Booksy. I need someone to call me ASAP cause I need this resolved as soon as possible because my mobile payments are suspended. When I asked the representative for his information or an ETA on a call back from a supervisor, he advised he didn't feel comfortable giving me those details. Now I have to eat over $200. Platforms supported Web-based iPhone app Android app Windows Phone app Typical customers Freelancers Small businesses Mid size businesses Large enterprises Customer support Phone Online Knowledge base Video tutorials view more details Platforms supported Web-based They offer no support in terms of getting my money back from the merchant, and on top of that I was refused a supervisor when I asked for one. I never knew the company existed before the charges showed up on my statement. Scheduling appointments shouldnt feel like a chore. RJ was very helpful and answered any questions I had. The cancellation process is a nightmare. Rj really helped me understand Booksy and the best ways to use it and what I need to do to help my business grow. If you realize how it works in the first place, the whole system makes no sense. Your real card info stays hidden. PLEASE, for all the hard work that gets fueled into an operation like LifeBooker, DO NOT shoot the middleman. I was wrongfully charged twice for the deposit for a booking (21). Please always check the price of an eBook before downloading! I have no idea how they got hold of my credit card number and I never preauthorized these charges. How to cancel the Booksy account? Alex Ward is my contact and he is absolutely brilliant - Face by Jade would not be up and running on booksy without him. Booksy is an appointment system that brings you and your clients together. Someone needs to get to the bottom of this problem or you wont receive $30 next month!!!!!!! Companies are selected automatically by the algorithm. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen. The team are very helpful specially Nadine At The Ace Of Fade Barbershop we really appreciate all help for our needs. Have something you want to tell us about? They never charge you for loot until you click on "Buy loot". There are enough providers to allow me to get my nails cut when I want!Thank you booksy. Booksamillion.com Online Order Experience/ Order Inquiries: 1-800-201-3550. If they actually took their customers feedback seriously this app would be great but it just seems they have an arrogance about them and F all gets done. We also ensure all reviews are published without moderation. Im not tech savvy at all, but this platform is very user friendly.My customer service rep Nadine was very friendly and helpful every step of the way. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Payouts are missing. Thats when the guy said I had to pay $5 to cancel my account that wasnt even set up or active? Customer Support; Migration from old Bookly to new Bookly Pro; Upgrade from free Bookly to Bookly Pro; How to update Bookly products; Changelog; Getting Started. Can't find a phone number either. I wanted to give an update on my complaint about harassment from booksy.com. Even Chewy.com has preventative measures when they suspect fraudulent activity and either hold the order or cancel it outright. They took over Genbook with a horrible transition and support! Highly recommend, Hey Irina,Thank you for sharing your experience with us so far. Contact Us. We worked very well with Square payment processing and they refuse to connect to Square because they are trying to sell their own! Suite 29 The Old Printworks, Commercial Road. I would like to take a look into this so we can get this resolved. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. Products used:The scheduling subscription. Booksy is the worst service I have ever encountered. I wish to file a complaint against Booksy for continuing to send text messages to me for services that I don't require. It's been a disaster. Get a free Virtual Credit Card to signup for Subscriptions. I feel as though there needs to be more support from the company that runs this booking application. After waiting two hours to get a person on their support line, she had a baby crying in the background and we could hardly hear her she said: "too bad, I'm working from home and that is my baby crying, so it is what it is"! Wow. I was working with a manager (javier), it was great. They actually answer their phone when you call, when you ask a question in their chat box they answer with actual solutions that work. I would consider buying thru the site again if they remedied the situation, but so far no one has returned my phone calls or emails. Step 2: Rescheduling for Another Time. You don't have to return it. Very good app for small and big business! Not informing their nonsense policy, Booksy is ranked 293 out of 692 in Health and Beauty category. Call or write an email to resolve Booksy issues: Account, Product/ Service, Activation/ Cancellation. BBB Business Profiles generally cover a three-year reporting period. Please complete the form below or email us directly at support@booksi.com. I authorized nothing! The saying "Don't shoot the messenger"? Website. Based on 123 reviews 5 119 4 1 3 0 2 Great customer service and great cut. They offer little recourse as far as being accountable for situations like this, and have the audacity to refuse to provide information on top of housing fake businesses/entities who fraudulently obtain funds from unsuspecting customers. Booksy doesn't care. As we have not Be safe from hackers and unwanted bills. Customer Support. Thank you. I recommend using Massage Book. Plus it send an email for every schedule change to our CEO and there seems to be no way to shut that off either. Great customer service. Prevent apps from taking your money without permission. Companies can ask for reviews via automatic invitations. I used to be with Genbook for 12 years then one day out of the blue they transfered all my data to Booksy. Booksy has 297 reviews and a rating of 4.49 / 5 stars vs Square Appointments which has 151 reviews and a rating of 4.41 / 5 stars. at a discount. I have had my nails cut by a local provider. This is a not funny joke. BBB is here to help. Hi Rob,I would like to deeply apologise that this is still happening.From what I can see your details don't appear to be on our system, but I would like to get this resolved for you once and for all. Furthering my concern, this "business" is being operated out of a residential address not zoned for commercial use. Our booking software was bought by this dreadful company and it was a terrible experience and lost an unknown amount of business thanks to them. Takes forever to get technical support. My clients love it!! fake idaho phone number; elca liturgical calendar 2023 near Macao; toxic extended family reddit; dell optiplex 3010 i5; write a program to check if a number is single double or triple digit in python; is lsu a good dental school; will jonathan kent Best booking app out there. We require at least 24 hours notice to cancel any individual appointments , and 48 hours for spa packages. Ugh! Thank a lot! Aug 20, 2022 at 11:45 PM central time I received a text message stating: Booksy: You're the first to know! Contact Freebooksy. I'm waiting to cancel my booksy subscription, but in order to cancel you have to write them on chat, and then wait for a rep to call you on the phone, which has still not happened. If you're using an iOS or Android smartphone device and want to book an appointment on it, we advise you to use the >Booksy app for the best. Their customer service is absolutely TERRIBLE and the companies they vouch for on their website are just as terrible. If you run a massage business DO NOT USE THIS SOFTWARE! Tip for consumers:You won't get much customer support, They screwed up the name and I have been assured that it cannot be changed. Excited boost my clientele and get more out of my booking experience. are light brown eyes attractive; which command should be used to check the app container logs in a pod with only one container; ufo pilot 5 crossword clue It really means a lot!Our agents always love to hear when a business is able to flourish on the platform :-)Please do make use of the referral system located in your profile.- Taz, Booksy UK. He said he'd fix it then get back to me. Products used:A booking service from ache e double hockey sticks. I had no idea this company even existed until they charged me three times on my credit card, totalling over 300$. When Booksy took over they were so irresponsible. device to manage the demands of your day-to-day from the palm of your hand. On a few occasions, I've encountered some less than stellar places, which leads me to believe they don't check out the merchants before signing them on. Get hired today! But my biggest downfall with this app is that I cant accept mobile payments. In addition, the owner of this "business" is using Booksy to book clients and upsell merchandise including body scrubs and body lotion that are completely unregulated and boosting non FDA approved claims. We're here to streamline the small stuff, so you can focus on running your business and not the other way around. The department should be sacked. To book appointment you need to create account which is impossible to do as confirmation code which should be received by SMS wasn't received after 7 attempts in the morning and 3attempts at the evening. These ways will guide you in rescheduling your So let us know what you think! I had to go to another place to fix what she did. A really easy to use and convenient booking system. The world will be a better place without booksy! And then she put us on hold for 20 minutes to find an answer to our question just terrible! Visit the company website booksy.com or help center for more I had been with Genbook app for over 6 years, they were bought out by Booksy and it has been a nightmare, cannot access my client base or testimonials - so unprofessional and a scam! I send a review to their system. I have clients that were booked for Endermologie and Booksy software says they were booked for botox! App functionality, As a matter of policy, BBB does not endorse any product, service or business. Sales Market Manager $60,788 per year Account Executive $55,708 per year Outside Sales Representative $50,299 per year Despite the good deals I've gotten on hair cuts and a couple other services, I have a bitter taste in my mouth from this site; it only takes one bad apple My business had relied upon online booking for the last 8 years. I thought about not going and using Acuity instead. z o.o. Folks, do not give up on trying to get a credit for services you do not use even if your loot or certificate has expired. Customer Service seems nice enough that's all they are is Customer Service. I CAN'T believe people take out their frustration of salons or massage/nail parlors on Lifebooker! Hes so nice and caring, it felt like taking to a friend. If I could, I would give this place 0 stars. That's great to hear Natalie! Booksy values authentic reviews and only verifies them if we know the reviewer has visited this business. Gain trust and grow your business with customer reviews, To find more information about reviews and trust on Sitejabber.com please visit, Backed by the National Science Foundation, It's hard to reach them via email or phone and when you do, you receive poor, Terrible Customer Service, Re: Fraud Issue, AWFUL! Unique Booksy Profile: Your BooksyBooksy Profile: Your Booksy BBB Business Profiles are subject to change at any time. I contacted the merchant today 1/14/22 to get a resolution on this, as I have already contacted my bank. Thank you Alex! Note that complaint text that is displayed might not represent all complaints filed with BBB some consumers may elect to not publish the details of their complaints, some complaints may not meet BBBs standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. Books-A-Million In-Store Experience/Order Inquiries: 1-800-876-4510. z o.o. They can only do as they're told. Thanks Nadine for all the help. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. If in a given calendar year you process (i) more than $20,000 in gross amount of payments and (ii) more than 200 payments, Booksy will be required by law to report information about you and your use of the Payment Services to the Internal Revenue Service (IRS). Industry: SaaS Salesforce products: Sales Cloud, Service Cloud Booksy for Customers Contact Information . Booksy has a consumer rating of 1.46 stars from 71 reviews indicating that most customers are generally dissatisfied with their purchases. Our costumer are so happy as is very easy to use Booksy, click, make and appointment.. attend and all done! Just another function you don't have with Booksy. That was the day I canceled Booksy. First. We help you be you, only better. Definitely will recommend the app and him to helping anyone else in the future. I have only waited my time. Find out how we combat fake reviews. What a PAIN. Tip for consumers:I wasn't able to get their product to work even with extensive help and escalation through the ranks. RJ was very helpful and very patient! The illegal "business" is under the name of "********* ***** ********". Complete nightmare complete nightmare accounting! I was frustrated with Booksy until he broke it down for me. Hello, I have since called a total of 6 times in the past almost two months. After two hours of trying to get them on the phone, the operator (whom I'd unfortunately dealt with already) sneered at me with the most insincere "we really apologize" I've ever heard. Products used:None, this site charged my credit card without my authorization. This company does not typically respond to reviews. Booksy ranks 121st among Daily Deals sites. Phone number. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. We make eduacted guesses on the direct pages The algorithm is subject to change in future. A total scam, stay away! Zip. Olena is terrible! I paid $299 for a service on LifeBooker and when I went to go use it, the spa indicated Lifebooker was no longer in business. When I need to book to have my nails cut I refuse to be told I am on a waiting list. They refuse to respond to our requests for support issues. 9:00 - 20:00, Rua Fernandes Moreira, 1166sala 32, So Paulo 04715-003, 703/704 D, Road number 01, jay prakash nagar, goregaon East , mumbai, 400063, 7U Cyber One Building, #11 Eastwood Avenue, Bagumbayan, Quezon City, 1110, 140-A Kelvin Drive, Morningside,Sandton, Johannesburg 2196. With concern, Booksy features two mobile applications: Booksy Biz for businesses and Booksy for clients. It was technology assisted theft! I've had mostly good experiences using Lifebooker. I'm FORTUNATE that I was able to get an e-mail of all these confirmations and report it to my credit card company immediately as well as change my password and remove my card all together. PissedConsumer 2022 All We get charged up front for services and the certificate links don't work. The support videos are a not funny joke. Hi Mattie,Thanks for taking the time to leave us a review.I'm sorry to hear that you're experiencing issues with Booksy.I had requested your information so that I can investigate further, but I was unable to find any account associated with the email I had received back via Trustpilot.Please email us, referencing your Trustpilot review, at info.gb@booksy.com from the email associated with your account and we can investigate further.- Matt, Booksy UK. Then, customers showed me screenshots of a message they received "this business is no longer available" when ALL of my appointments were available. Bookly Cloud Zero stress. My Booksy account was hacked almost two months ago, and a fraudulent charge was made for almost $250 to a business that doesn't even exist. Tip for consumers:Stay away from this fraudulent company!! Master Card won't refund it because they say it's a pre-authorized charge. Apply for UX Writer - Hiring Immediately at Booksy today! This company is CLEARLY fraudulent as there's no picture, no photos, no nothing and there's NO WAY to report them as such. Booksy makes appointment booking easy, and is great for discovering new local businesses, or broadening your search nationwide! Once youve found a business that caught your eye, you can conveniently book an appointment with them, 24/7! We would be more than happy to help Booksy work for you!- Taz, Booksy UK, RJ is the man.He Called me while I was at work at my other job.Helped me to setup all the little extra details booksy has to offer.He Was very patient in doing so as I was at my other job and still coached me for about half an hr to get the best experience and usage outta booksy.Been with booksy for a while but by far best employee to date .Highly recommend, This website doesn't work. Was super helpful and had a great attitude when it came to helping. Booksy is a free beauty scheduling app and makes appointments easy to find and book within Booksy ranks 121st among Daily Deals sites. Anyone can write a Trustpilot review. What can we help you with. DO BETTER WITH YOUR SECURITY. I had been using GenBook for 7+ years. What NEW client would have stuck with it after twenty seconds of buffering much less six minutes? How do I cancel my Booksy subscription? +48 570 027 321 (Customer support) +48 534 567 265 (Offer) Chat: booksy.com, biz.booksy.com and Biz Booksy mobile app: Monday - Friday. Rj was really helpful. 800 Bathurst Street, Unit 204 Toronto, ON M5R 3M8 info@buspa.ca (416) 462-0046. Your feedback is what helps us make Booksy great. This website is such a hassle. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Absolutely shameful behavior.I need you all to work with my credit card company to get this resolved ASAP and REMOVE this clearly FRAUDULENT business from your site! I worked with thses people for months, paid a bunch of money and they ended up messing up the import and then ghosted me. /END E-MAIL There are 5 jobs at Booksy Explore them all Browse jobs by location Chicago, IL 4 jobs Remote 1 job See all available jobs Salaries Salary estimated from 169 employees, users, and past and present job advertisements on Indeed. Just fill in the form below and someone will get back to you. Use Booksy Biz from your mobile I do NOT live at "******/874, ***** ******". 7 complaints closed in the last 12 months. Booksy has a consumer rating of 1.46 stars from 71 reviews indicating that most customers are generally dissatisfied with their purchases. You are putting your customers at risk because this illegal "business" is a civil lawsuit just waiting to happen. Do your research and know your rights. You can try any of the methods below to contact Booksy Biz: For Businesses. Discover which options are the fastest to get your customer service issues resolved.. The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). I didnt realize it was a subscription but its fine because I didnt buy it and I didnt even get to finish setting anything up before I got 5 calls in a row from a Florida number I didnt know and when I picked up it was the Booksy people. (a) for any unlawful purpose; (b) to solicit Users to perform or participate in any unlawful acts or to engage in acts that are unrelated to the purpose(s) of the Services; (c) to violate any international or governmental regulations, rules, laws, or local ordinances; and (f) to submit false or misleading information. He then hung up and sent me to a line to rate his service. Please reference this review so we can look into this for you.- Taz, Booksy UK. Almost Non-Existant Customer Service or Follow Through, If I could, I would give this place 0 stars. Perhaps Booksy is okay, but I have no way of knowing without decent tech support. Getting answers is almost impossible. They were the ones who messed it up and now it can never change? I've DO NOT have the mobile app so HOW was this person able to access my account and use my card so easily when my phone number for verification is ON MY PROFILE?! As long as they get their cut I guess they don't care if the business is a scam. Getting ahold of anyone for help is impossible. How in the world is this website's security measures so GOD AWFUL that they'd be okay with okaying $770.00 worth of services from somewhere NO WHERE NEAR the client? Last *. Book now at https://ceezzchoppedit.booksy.com/b/ to reserve your spot.I have PTSD and have difficulty sleeping, most nights I turn my phone off but forgot to. Clients are unable to schedule from a mobile phone unless they download the Booksy app, and then it does not confirm their appointment accurately. I am sure when the customers walk away the service will die! This is a game changer for any one running a business. Please do look out for an email requesting further information so we can get this sorted ASAP.As we have not had a response to the information request, I would like to ask you to get in contact via our email at info.gb@booksy.com. Suite 29 The Old Printworks Commercial Road, Eastbourne, BN21 3XQ, Suite 7 The Old Printworks Wharf Road, Eastbourne, BN213AW, Chat: booksy.com, biz.booksy.com and Biz Booksy mobile app: Monday - Friday. z o.o. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. I highly recommend anyone to chat with Rj about Booksy and overall how to grow and market your business in the social media realm. And even when I put my correct info in the system its still telling me the info is wrong. I do NOT live in ******, **. Stay on the safe side and use Lifebooker to visit businesses you trust. It offers appointment scheduling, calendar management, online payments and marketing management functionalities within a suite. So many things about this platform makes it unusable for me and my business, including not being able to view and/or export client information based on some very key and simple filters. Rj the wizard is really a magician I highly recommend, Raj was a great help to me setting things up on the Booksy app thanks a lot for all the advice, I joined booksy just under a year ago and could not tell you how much easier it has made my life! Ive emailed, Ive called, Ive even started a conversation via the app and NOTHING! If I cant accept mobile payments thru this app and charge a booking fee or cancellation fee then this app is costing me more that its making me. Great! I believe I'm entitled to my original reviews from genbook not this ones that have been altered by a robot. They keep asking me to do more things, but I don't know what. You can see the photo that I asked a question one afternoon and didn't get a reply. Especially in the time that were in. When I called customer service I would be on hold for close to an hour and the representatives were less than helpful as they often didnt know how to help and lied about when our issues (that were system wide) would be resolved. Booksy vs Square Appointments. They have sent me two emails after I filed my complaint on 4/18/2022. I just signed up with Booksy I have account with you guys its not working you asked me to pay for the problem to be resolved again , Visit Booksy International sp. I was forced over to Booksy by a purchase by GenBook. Copyright 2022, Written Word Media, Inc. All rights reserved. Verification can help ensure real people write reviews about real companies. Horrendous customer service. I think it's a well put scam in my opinion. Update: finally was able to fix the problem MYSELF with NO HELP from the platform but somehow someone hacked my account and changed my banking I go to a chase account. I wish I saved that money and spent it on full priced services. They assure me some day that will have the functionality to let people cancel their subscriptions. He reluctantly provided his first name (****), and told me he didn't feel comfortable giving me a rep. ** or a last initial. I'm not the type to write reviews but I honestly want to save everyone from wasting their money here. I've purchased 3 loots from them and not one has left me happy. And legally persuing legal action. Zero. Overall, horrible. Everything about this listing is inheritenly illegal and should not be hosted on your website. You have successfully canceled the appointment successfully. 4.9 /5. So I put some question marks in twenty minutes ago. Wasn't able to get a refund for a product that was never functional. Fresh - the barbershop on Booksy . They also do not have my billing info because I dont have that set up so Its not like they can charge me I havent agreed to any sort of payments. I've had multiple phone calls. Best decision I have made for my business. Hold time of 57 minutes to speak to a human regarding any questions. Have questions or comments about Booksy? I AM SORRY THAT I WAS UNABLE TO GIVE LESS THAT 1 FOR A RATING. I've done all they have asked for. You've built your business up by doing things your own way; you've developed relationships; built communities - and you love every crazy minute of it! Even when all fields are filled. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money. Developer: Booksy International sp. So I signed up or this app due to the flow of how things work as far as booking. is there any way it can be stopped I receive 2-3 sms per week Date of experience: September 27, 2021 Useful1 Share Advertisement MO Thank you, Ive been using Booksy for my small business now for a few months and 10/10 recommend. By having yourself on the list, it will allow the business itself to notify you if that space has become available.Please do use our explore feature for your area if you ever need to locate an alternative for an appointment.If need be, feel free to reach out to our support team on 01323700057. Chat with us , powered by LiveChat Booksy | Complaints | Better My longtime clients downloaded the Booksy app at my request but then Booksy failed to provide ease of use. And Im paying $30 a month for this?!?!?! Booksy is a cloud-based appointment booking solution for hairstylists, barbers, salons and spas. They stripped us of many helpful features and continually reassure us that 'at some point' there will be an update that might restore some of the lost functionality. IT IS NON-EXISTENT. She explained the platform and was very patient with me. Honestly, to me, it looks like it is set up for hacking so you aren't sure if it is legit or not. Steps to make an appointment using Booksy . If your complaint is about one of our service provider's, please email us at info.gb@booksy.com. I do apologise that you have had this experience using the Booksy platform.Our waitlist feature is specific to each business. Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Apply for full-time jobs, part-time jobs, student jobs, internships and temp jobs. Unable to pull testimonials into my wordpress website. I have gotten a couple good deals through this website, but I was scammed when I bought a home cleaning deal from First Choice Cleaning. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. Your Name *. Business owners you have to be aware that you paying for nothing and so many potential customers can't get appointments as this web simply not working, Hi Ang,I'm sorry to hear you have been having this experience with our site. Please don't forget our office number (+441323700057) or use the in-app helpchat should you need anything urgent!- Taz, Booksy UK. Get started today. If I ever have problems, Im definitely calling RJ! I have generally enjoyed and had positive experiences with the actual services one can buy from businesses linked to lifebooker but their own customer service is appalling. The system would continuously buffer and never get to the point of granting a confirmation code. One client videotaped her attempt to book through Booksy and SIX minutes into the process it still hadn't gotten her credit card information. I'm sure Nadine will be thrilled to see this. My perspective is coming from the business side of the app, which costs 40 a month which is good money for an app that has many issues. Their customer service will direct you accordingly. I know of many other small businesses in my area that were in the same boat (were using Genbook then were merged with Booksy) and all had terrible experiences and moved to a different software. It has helped me find cool new hair salons, spas, etc. View customer complaints of Booksy, BBB helps resolve disputes with the services or products a business provides. I am a very small college town nail artist doing nails out of my dorm room and I though this would be a good way to just organize my clients. z o.o. If you are looking for a good professional, please, don't go to this place! Seriously? I see myself using this for a long time. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. You can try any of the methods below to contact Booksy Biz: For Businesses. There isn't even a link from their support page if you use basic keywords, nor is there anyone on the other end of their chat feature once you mention anything about suspending or cancelling your account. International Association of Better Business Bureaus. 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